FAQs
Find quick answers to the most common questions.
Subscription
What’s included in one sec pro?
one sec is free to use for everyone , but is limited to target one app : You can test for free if the principle behind one sec works for you as wel...
How do I cancel my subscription?
The cancellation process depends on where you originally purchased your subscription: Since all subscriptions are managed by Apple, you need to cancel...
Can I buy one sec for my team / school?
Yes, you can! We offer team licenses for as low as 83ct per user per month (billed annually). Proceed to the checkout on our website , and select "...
How can I get an invoice for my purchase?
The best way to ensure you’ll get a proper invoice with: Your company information Billing address VAT information …is to buy one sec pro via our webs...
iPhone / iPad
How can I change one sec’s language?
We want everyone to be able to benefit from one sec’s interventions: so we offer one sec in a wide range of languages. To change the app language on y...
How can I add websites to one sec?
Of course you can also add interventions to distracting websites using one sec. Learn more about our Safari Extension here !
How do I prevent myself from deleting one sec?
We all have weak moments, and one sec is supposed to help our long-term-self achieve its goals. Whenever your short-term self comes in-between, we hav...
How can I add a custom app to one sec?
Follow our tutorial to add custom apps to one sec.
How do I prevent myself from deleting Automations?
We all have weak moments, and one sec is supposed to help our long-term-self achieve its goals. If you’re afraid that your short-term self might boyco...
Can I run one sec on PWAs?
Running one sec on Progressive Web Apps (PWA) is not really supported. But there is a workaround that consists of two little “hacks”. But it’s really ...
How can I lock the Screen Time Permission?
During strict blocks, you might be tempted to turn off one sec’s Screen Time Permission to cheat – but no worries, there’s a solution so your long-ter...
Immediate vs. Delayed vs. Always Ask – which one is the right intervention mode for me?
one sec supports three different intervention modes (+ Re-Interventions): Immediate Interventions are triggered right away, when you open a target ap...
Why do I need to connect target apps to Screen Time?
During the setup flow of certain features of one sec, you are prompted to connect the target app (e.g. Instagram) with their counter part of Screen Ti...
Android
Can I use one sec without the Accessibility Permission?
Yes you can: We have experimented a lot, and we believe the accessibility service provides the best user experience to offer one sec’s functionality...
Is one sec compatible with my phone?
We try our best to make one sec work on all devices. However, there are many Android manufacturers that make it really hard, and sometimes impossible ...